Short version: We collect only what we need to run Hyper AI. We don't sell your data. Ever.
Hyper AI, Inc. ("Hyper AI", "we", "our", or "us") operates the platform at gethyper.ai. This Privacy Policy describes how we collect, use, store, and protect information about you when you use our services, including our website, web application, and AI demo agents.
By using Hyper AI, you agree to the practices described in this policy. If you don't agree, please don't use our services.
We collect information you give us directly, and some information automatically when you use our platform.
Information you provide:
Information collected automatically:
We use your information only to provide and improve Hyper AI. Specifically:
We do not sell, rent, or share your personal data or your customers' data with third parties for their own marketing purposes. Your knowledge base and demo content are never used to train external AI models.
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how people use our platform.
Types of cookies we use:
You can disable non-essential cookies through your browser settings. Note that disabling essential cookies will affect your ability to use the platform.
We use a small number of trusted third-party providers to deliver our service. Each is bound by strict data processing agreements:
We do not allow any third-party provider to use your data for their own purposes beyond delivering the service to us.
Hyper AI is SOC 2 Type II compliant. Our security practices are independently audited.
We apply industry-standard security measures to protect your data:
While no system is 100% secure, we take every reasonable precaution. If we discover a breach affecting your data, we will notify you within 72 hours as required by applicable law.
We retain your data for as long as your account is active or as needed to provide the service. Specifically:
When data is deleted, it is permanently removed from our systems within 30 days, including backups.
Depending on where you are located, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at privacy@gethyper.ai. We will respond within 30 days.
Hyper AI is a business-to-business platform not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us at privacy@gethyper.ai and we will promptly delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and update the "Last updated" date at the top of this page. Your continued use of Hyper AI after changes become effective constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
We take privacy concerns seriously and will respond within 5 business days.